Maximize revenue with real human connection, automated.
We send real human-made videos, personalized by AI, at key moments in the guest journey. Delivered via WhatsApp, email, and SMS to boost bookings, upsells, and repeat stays.
guestjourney — Pricing
Pricing starts from €149/month. One-time setup starts at €299.
Get a customized quote tailored to your business.
guestjourney - Users Reviews and Review Score
guestjourney - Recommended For
Recommended for medium and large hotels and multi-property // hotel chains in Europe and North America. Recommended for upscale properties.
guestjourney - Pros & Cons
Pros:
Cons:
guestjourney has few registered integrations with third party applications
Guest Communication Software by guestjourney
GuestJourney.ai helps hotels increase revenue and guest engagement by sending personalized, automated video messages at key moments in the guest journey — from booking to check-out.
Using guest data from your PMS or CRM, our platform creates and delivers human video messages via email, WhatsApp or SMS.
These videos drive more direct bookings, upsells, F&B spend and reviews — with zero extra effort from your team. No code, no complexity. Just plug & play.
Hotels can choose the tone, actor, language and brand style. It's human connection, on autopilot — designed to turn every guest touchpoint into revenue.
GuestJourney is a fully managed, plug & play solution. No training. No dashboards. Just results.
We take care of the full setup and execution, so you don't have to:
- We create your branded base video
- We handle integration with your PMS or guest messaging tools (if needed)
- We automate the messaging at the perfect moment in the guest journey
- We manage everything behind the scenes
There's nothing to learn, install, or manage. You never have to log in.
We handle the work — you enjoy more revenue, higher engagement, and better guest experiences.
Marketing Software by guestjourney
GuestJourney.ai helps hotels increase revenue and guest engagement by sending personalized, automated video messages at key moments in the guest journey — from booking to check-out.
Using guest data from your PMS or CRM, our platform creates and delivers human video messages via email, WhatsApp or SMS.
These videos drive more direct bookings, upsells, F&B spend and reviews — with zero extra effort from your team. No code, no complexity. Just plug & play.
Hotels can choose the tone, actor, language and brand style. It's human connection, on autopilot — designed to turn every guest touchpoint into revenue.
GuestJourney is a fully managed, plug & play solution. No training. No dashboards. Just results.
We take care of the full setup and execution, so you don't have to:
- We create your branded base video
- We handle integration with your PMS or guest messaging tools (if needed)
- We automate the messaging at the perfect moment in the guest journey
- We manage everything behind the scenes
There's nothing to learn, install, or manage. You never have to log in.
We handle the work — you enjoy more revenue, higher engagement, and better guest experiences.
Compare guestjourney to Alternative Solutions
We work and partner with passionate industry leaders to transform hospitality and empower ambitious hoteliers across the globe maximize performance, guests satisfaction and coworkers engagement thanks to modern technology and expert know-how. Compare guestjourney with:
Canary Technologies is modernizing the hotel tech stack with its award-winning end-to-end Guest Management Platform.
Digitizing everything from post-booking through checkout, Canary is trusted by more than 20,000 hoteliers in 80 countries, including leading global brands, such as Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, and Intercontinental Hotel Group.
Canary's solutions eliminate paper processes, boost revenue, increase staff efficiency, improve the guest experience, and reduce chargebacks and payment fraud. Canary's Hotel Management Software includes Mobile Check-In/Checkout, Tablet Registration, Upsells, Guest Messaging, Canary AI, and Digital Tipping.
We are a technology company serving already 20,000 hotels worldwide. We offer a full-stack growth platform to power hotels´ direct channel. By leveraging a series of integrated tools and analytics, hotel brands can attract, engage and convert guests throughout the user journey.
In addition to price comparison, reviews summary and a full suite of personalization options, The Hotels Network's Predictive Personalization product harnesses machine learning techniques to predict user behavior and then automatically personalizes both the message and the offer for each user. The company's latest innovation, BenchDirect, is the first benchmarking product for the direct channel, providing hotels with never-before-seen competitive data that completely changes the rules of the game.
The Hotels Network's mission is to improve the online booking experience, grow direct bookings and strengthen the relationship between hotel brands and their guests.
The Hotels Network integrates with over 450 Booking Engines; serves hotels that have any CRM and also connects with many PMS solutions.
Unlock your full potential with our solutions. Reimagine your guest experiences today through the power of contactless technology.
Metasphere Technologies Inc. was founded in 2002 as a provider of procurement systems to some of the world's largest retail brands. Recognizing the need to bring cost-effective and innovative solutions to the hospitality industry, we set out to transform the industry with automated and interconnected technology.
Over the years, we helped hotels reduce labor costs and elevate guests' experiences by streamlining their operations. Our innovative solutions have been installed to a range of clients from single properties and casinos to leading global hotel chains. We are committed to developing innovative, competitively-priced and interconnected hotel software that will help hotels thrive.
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