10 Best Self Check-in Software and Kiosk Systems of 2025

2025 Best Self Check-in Software & Kiosk Systems Shortlist

This comprehensive guide features an overview of the top 10 leading Self Check-in Hotel Software and Hotel Check in Kiosk Systems on HotelMinder:

1. SabeeApp — best guest experience part of a complete suite
2. MyStay — suitable for easy online check-in
3. Abitari — most affordable kiosk solution
4. IRECKONU — ideal for data-driven guests management
5. NextGen Guest — best for upselling at the hotel
6. Sezam24 — compact kiosk system
7. Octorate — best guest experience suite
8. Ariane — best-in-class, reliable kiosks
9. Civitfun — seamless check-in and check-out
10. Enzosystems — best all-in-one check-in kiosk

Browse the ultimate list of the best Self Check-in Software and Self Check-in Kiosk Systems for your hotel.

Why do Hotels Need a Self Check in System?

While the adoption of self-check-in software had already been increasing around the world, the Covid-19 crisis turned it into a necessity. These were no longer edgy things used by big hotel chains but something guests came to expect at all hotels.

Even before the pandemic, contactless check-in was becoming mainstream. After a long drive or flight, most guests are too tired to go through tedious paperwork. And it's not a good time for small talk, is it?

Nevertheless, a guest's arrival and check-in are the most crucial part of the customer service journey. While you might think that hotels with self-check-in kiosks sound futuristic, people have already been checking in online for flights. As such, it's not a foreign concept but something easily doable.

But, first things first!

What is the Difference Between a Self Check-in Software and a Self Check-in Kiosk?

When you first hear about self-check-in systems, it's natural to only consider a hotel self-check-in kiosk. But with advancements in technology, it's entirely possible to offer an online self-check-in experience without investing in a physical automated check-in system.

What is a Hotel Self Check in Software?

A check-in system that doesn’t require a physical setup like a hotel check-in kiosk. Instead, it’s an online check-in software that can be enabled through the official website or a dedicated mobile app. This seamless tool makes it all the more convenient for guests to get inside the property.

A self-check-in system can become an integral part of the overall concierge service app or portal given to guests. A high-quality concierge app or self-check-in software does more than provide directions to attractions in the city. It can add a level of personalized service, provide local recommendations and important info, and ensure that guests have a hassle-free stay.

What is a Self Check-in Kiosk Hotel?

A kiosk is a physical automated check-in system that lets hotels remove the manual work from the check-in processes - no staff required. As a self-service check-in hotel system, it lets guests walk in and out of the property without so much as a nod to the receptionist. Some systems come with face-reading technology, thereby reducing the wait time further.

In addition to this, hotels with self-check-in kiosks can use these tools to:

• Read credit/debit cards and even take physical payments
• Offer add-ons and upsells
• Print room door barcodes and registration keys

Self Check-in is Key to Improving Guest Experience

While you might think that offering self-check-in solutions could minimize interactions with guests - the latter is true. A contactless check-in hotel often leads to better and improved personalized service. When you install a self-check-in system on your property, it doesn't replace face-to-face interactions but makes them more meaningful.

As much as science fiction would have you believe, robots aren't taking over. They're just assisting us in our daily lives. The objective of self-check-in systems is not to reduce your staff.  They allow your staff the freedom to provide personalized service to guests. With less admin work, employees can focus on important areas, including guests' concerns and interests.

Once again, it's also not about showing off the gadgets or technology. While guests would appreciate you for going a step ahead of competitors, your goal should be to gather information about your guests to provide tailored experiences.

With a self-service check-in hotel solution, you can:

• Allow late-night check-ins to business guests
• Manage early arrivals in a better manner
• Ensure safety and adhere to no-touch policies prominent after the post-Covid era

Advantages of Self Check-in Solution in the Hospitality Industry

We have listed 10 Reasons to Invest in Self Check-In Hotel Technology in a separate article. There are many reasons, and they are each more valid than the other.

No More Waiting

With a self-check-in hotel solution, efficiency takes the front seat at your property. Guests don't have to stand in queue at the reception desk. A busy season is better managed with a self-check-in system in place.

Increased Revenue

With a mobile app or an automated check-in system kiosk, you can upsell amenities, local attractions, meals, and other offers easily. Instead of being pushy, a simple notification can tell your guests about the offerings. Most importantly, they can check out the details at their convenience.

Personalized Guest Experience

As mentioned earlier, self-check-in systems offer the perfect way to personalize guest interactions. It's probably one of the most important reasons to adopt this technology.

Main Advantages of Using a Self Check-in System

A self-check-in hotel system comes with several features and can be amazing! You need to focus on just one thing: perfect integration. A common issue with most self-service check-in hotel solutions is the lack of integration between guest-facing devices and the hotel's property management system.

Fortunately, technology has assured complete hotel management platforms, which let you access data via multiple devices. This crucial information can be shared across departments. A good example would be a housekeeper marking the room as clean and the check-in kiosk making it available for an arriving guest.

Another advantage is that a well-integrated system stores data in the PMS and makes it available the next time the same guest visits your property. This lets you provide tailored services with ease. This data may include special requirements, notes, customer preferences, occupied rooms, and other information. To explore more self-check-in hotel systems for your hotel, explore the list below:

List of the Best Self Check-in Software

List of the Best Self Check-in Kiosk Systems

Next up in: Contactless Check-in Software